Terms of service

This website is operated by Swado Swaddle. Throughout the site, the terms “we,” “us,” and “our” refer to Swado Swaddle.

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink.

Please read these Terms of Service carefully before using our website. If you do not agree to these Terms, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.

You may not use our products, website, or services for any illegal or unauthorized purpose. You must not transmit viruses, malware, or any destructive code.

A breach or violation of these Terms may result in immediate termination of your access to our services.

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the website, service, or access to the service without our express written permission.

The headings in this agreement are included for convenience only and do not limit or affect these Terms.

Information on this website, including product-use guidance, swaddling information, sleep-related content, fabric guidance, and care instructions, is provided for general informational purposes only.

It is not medical advice and is not a substitute for guidance from your pediatrician, healthcare provider, or other qualified professional.

Always follow current safe-sleep guidance, product instructions, and your caregiver judgment when using any baby product.

Swado does not guarantee specific sleep outcomes, prevent rolling, prevent the startle reflex, or replace active adult supervision where supervision is required.

Use each product only as directed and discontinue use or adjust use if it no longer fits your baby’s size, development stage, or needs.

We do our best to provide accurate, complete, and current information on our website. However, we cannot guarantee that all information is always accurate, complete, or up to date.

Product descriptions, images, colors, prices, promotions, shipping charges, transit times, and availability may change without notice.

We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate, including after an order has been submitted.

Certain products may be available exclusively online and may have limited quantities.

We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device or monitor will display colors accurately.

We reserve the right to limit sales of our products or services to any person, geographic region, or jurisdiction. We may also limit quantities, discontinue products, or change product pricing at any time without notice.

Any offer for a product or service made on this site is void where prohibited.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

We reserve the right to refuse, limit, or cancel any order. These restrictions may include orders placed by or under the same customer account, credit card, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the email, billing address, shipping address, or phone number provided at the time of purchase.

For more details about returns and refunds, please review our Refund Policy.

Shipping options, rates, and delivery estimates are shown at checkout when available.

International orders may be subject to customs duties, taxes, import fees, brokerage fees, or other destination-country charges. Unless clearly stated at checkout, these charges are the buyer’s responsibility and are not collected or controlled by Swado.

For more details, please review our Shipping Policy.

We may provide access to third-party tools, apps, websites, or services that we do not monitor or control.

You acknowledge and agree that access to third-party tools and links is provided “as is” and “as available,” without warranties, representations, or conditions of any kind.

Third-party links may direct you to websites that are not affiliated with us. We are not responsible for the content, accuracy, policies, products, services, or practices of third-party websites.

Please review third-party policies carefully before engaging in any transaction.

If you send us comments, reviews, feedback, suggestions, photos, videos, ideas, or other submissions, you agree that we may use, edit, copy, publish, distribute, translate, and display them in any medium, unless otherwise agreed in writing.

We are not obligated to maintain submissions in confidence, pay compensation, or respond to submissions.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. You also agree that your submissions will not contain unlawful, abusive, obscene, misleading, or malicious content.

Your submission of personal information through the store is governed by our Privacy Policy.

You are prohibited from using the site or its content:

We reserve the right to terminate your use of the website or services for violating any prohibited use.

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure, or error-free.

Our website, services, and products are provided “as is” and “as available,” except as expressly stated by us.

To the fullest extent permitted by law, Swado Swaddle and our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, services, or products purchased through the website.

Because some jurisdictions do not allow the exclusion or limitation of certain damages, our liability in those jurisdictions shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless Swado Swaddle and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms of Service or your violation of any law or third-party rights.

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms.

This will not affect the validity and enforceability of the remaining provisions.

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms by notifying us that you no longer wish to use our services or by ceasing to use our website.

If we determine that you have failed to comply with these Terms, we may terminate this agreement at any time without notice and may deny you access to our services.

These Terms of Service and any separate agreements through which we provide services shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to conflict-of-law principles.

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website.

Your continued use of or access to our website or services after any changes are posted constitutes acceptance of those changes.

Questions about these Terms of Service should be sent to us at: